Klein calculates each trip by day of the year, day of the week, amount of time utilized and total miles of trip. We have found that this is the most fair to our customers. Many times we can instantly quote a customer's charter, however in some cases we will ask for your patience as we calculate the best and most fair price.
Our price includes tax, tolls and fuel expense. Most trips include parking. A customary gratuity to your driver Is performance-based and is NOT included in the cost. The suggested industry standard gratuity guideline for a job well done is 10% of the total trip cost.
The cost includes providing well maintained, clean buses with professional drivers arriving on time with safety first. Klein asks you to remember that there are different service levels in todays marketplace. Please do your research on the safety rating and choose wisely for your group.
Similar to airfare Klein offers a Value, Peak, and Discount charter seasons. Charters are discounted based upon date(s) of travel. Please ask your sales associate for assistance in selecting a travel date and/or to discuss value discounting.
We calculate a per person travel rate on tours where we plan the itinerary. We make arrangements for your group at all eating establishments, attractions, and hotel accommodations for overnight tours. We receive tour operator rates which are substantially lower and the savings are passed on to you.
A 10% deposit is due within 10 days of booking with final payment is due 30 days prior to the trip date.